A. INTRODUCTIONThis privacy statement was last updated on November 22, 2020. HeyBingo, and its affiliates (collectively, "HeyBingo") has created this privacy statement in order to disclose our information gathering and dissemination practices for the internet website HeyBingo.com, HeyBingo.net, HeyBingo.co.uk, and others (collectively, "Website"). While some of HeyBingo's Websites are deemed to be U.S. websites, HeyBingo abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the processing, collection, use, and retention of data from the European Union. HeyBingo will be the data controller within the meaning specified in The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679). Upon reading this privacy statement, you will know:
- The organization collecting the information.
- What Personal information of yours or third party Personal information is collected from you through the Website.
- How the information is used.
- With whom the information may be shared.
- Information relating to the use of this Website by children, and how parents can access their children's information.
- The kind of security procedures that are in place to protect the loss, misuse or alteration of information under HeyBingo's control.
- What choices are available to you regarding collection, use, distribution and other processing of the information.
- How you can access, rectify, erase Personal information collected and processed about you.
In the sense of GDPR, “Personal information” means any information that identifies directly or indirectly a particular individual, such as an individual’s name, postal address, e-mail, telephone number.
Third Party WebsitesHeyBingo does not control the information collection and distribution policies on Internet domains other than those Internet domains that are under the control of HeyBingo itself. When you are on the HeyBingo Website, you may be directed to other sites that are beyond our control. These other sites may independently process data, solicit personal information, or send their own cookies to you. HeyBingo is not responsible for any use of the information including click-stream data created when using such third party sites.
Legal IssuesSome of the Websites are United States websites and are subject to the laws of the United States. HeyBingo will disclose personal information without your permission when required by law, or in good faith belief that such action is necessary to investigate or protect against harmful activities to HeyBingo guests, visitors, associates, or property (including this Website), or to others. Laws related to Personal information vary by country. For example, personal information processed in the European Union is subject to the EU Directives and Regulations concerning personal data, privacy and electronic communications, including but not limited to The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679), Directive 2002/58/EC of the European Parliament and of the Council of 12 July 2002 concerning the processing of personal data and the protection of privacy in the electronic communications sector.
HeyBingo may be required by law enforcement or judicial authorities to provide Personal information to appropriate governmental authorities. If requested by law enforcement or judicial authorities, we will provide this information upon receipt of the appropriate documentation. HeyBingo may also provide information to law enforcement to protect its property and the health and safety of individuals as permitted by statute.
B. COLLECTED INFORMATION
Information We CollectAs a visitor to this Website, you can engage in many activities without providing any Personal information as described in Section Browsing above. In connection with other activities, such as subscribing to the services offered on the Website, subscribing to periodic newsletters sent by HeyBingo, requesting customer support, utilizing online software applications or purchasing any of the products and services available on the Website, HeyBingo may ask you to voluntarily supply us with certain Personal information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities and/or make any purchases. If you elect to engage in these activities or make purchases, however, HeyBingo may ask that you provide us Personal information, including but not limited to your first and last name, date of birth, e-mail address, telephone number and photo. This information is requested in conjunction with the purchase of our products, registration of an account on the Website, contacting us for customer support. In addition, as noted below, minimum information is requested if you choose to subscribe to our newsletter service.
You never have to answer any questions, and you can decline this exchange of information at any time. However, if you should choose to withhold requested information, we may not be able to provide you with some of the services dependent upon the collection of this information. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity or purchase, you will not be able to engage in that activity or make such a purchase.
Credit Card information is not retained by us as part of the registration process. This information is processed by our payment and billing providers during the purchase process and never disclosed to us except that we may receive from our payment and billing partners and process a part of your credit card number (the last 4 numbers) and information about your credit card issuer. We keep this data to make your future purchases at our Website simpler.
You are provided an opportunity on the HeyBingo Website to subscribe to a periodic newsletter. This newsletter is a marketing tool that allows HeyBingo to inform you of new products or services, as well as other news relevant to the company. The subscription service requires you to provide your first and last name as well as your email address. Optionally, you are asked to provide the name of the company you represent. You are given the opportunity to choose the type of information we provide to you.
While the subscription list is maintained by a trusted third party affiliate, the list remains the sole exclusive property of HeyBingo. Your name and email address is not shared with any third party and will not be used to send you unsolicited communications. A link is provided to allow you to change your subscription preferences, including cancellation of your subscription.
When processing is required in order to comply with a legal obligation to which we are subject, we may also obtain information about you from our partners, e.g. from our payment and advertising partners. We only use the data controlled by our partners in accordance with their legitimate instructions and applicable laws.
In addition, we may use the information made publicly available, e.g. through YouTube, Facebook, Instagram and Twitter, in order to find out your opinion about Website and our products, so that we could take them into account while improving our Website and products.
HeyBingo may collect information about the use of the Website, such as the types of services used and how many users we receive daily. This information is collected in aggregate form, without identifying any user individually. HeyBingo may use this aggregate, non-identifying statistical data for statistical analysis, marketing, or similar promotional purposes.
HeyBingo is the sole owner of the information it gathers on the Website. HeyBingo will only share your information with outside parties in ways that are described in this privacy statement or if we are required to do so by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law, cooperate with law enforcement agencies, or comply with a legal process served on our Website.
Cookies. Our Website uses "cookie" technology. "Cookies" are short pieces of data generated by a web server that a website stores on a user's computer. Certain pages on our Website may require the use of a cookie for purposes of keeping information you enter on multiple pages together. Cookies also enable us to customize our Website and offerings to your needs and provide you with a better online experience with us. In addition, cookies are used to:
- allow registered users to sign in without typing their sign in name each time;
- measure usage of various pages on our Website to help us make our information; more pertinent to your needs and easy for you to access; and
- provide functionality such as online orders, HeyBingo's services and other functionality that we believe would be of interest and value to you.
You may set your browser to block cookies (consult the instructions for your particular browser on how to do this), although doing so may adversely affect your ability to perform certain transactions, use certain functionality and access certain content on our Website.
Other Third-Party Identifiers. We may also use advertising identifiers of third party advertising companies for recognizing your Device, serving ads on our behalf that may be relevant to your interests, understanding the usefulness to you of such ads, measuring advertising effectiveness, allowing more effective targeted advertising. Depending on your Device, you can choose to change or limit the transmission of your advertising identifier by going into your Device settings.
Information for Affiliates and Software DevelopersFrom time to time, companies or individuals who develop software may access this Website in an effort to enter into a business relationship with HeyBingo. In addition, owners of third-party websites may access this Website in an effort to affiliate with HeyBingo. Contact information for this purpose is posted on our Website. For these individuals and entities, in addition to information related to your business, HeyBingo reserves the right to request Personal information including but not limited to your full name, physical address, email address, telephone contact number, employer, etc. This information will normally be requested only in those situations where you are not contacting HeyBingo in the capacity of an agent or representative of an established business, and only in those circumstances where the information is required in order to consummate a business relationship. You may elect not to provide Personal information. However, failure to provide the requested information may hinder HeyBingo's ability to do business with you.
Information Relating to ChildrenThe HeyBingo Website and any products or services available on that site are not directed at children under 13 years of age and, therefore, the Children's Online Privacy Protection Act ("COPPA") does not apply. However, we recognize that children under the age of 13 may access this Website, subscribe to the newsletter, purchase products and services, or access software applications. The collection of information is covered above.
Parents and Legal Guardians may request from us to review, delete or stop the collection of the Personal information of their child. You may do so in one of two ways. If you know the user name and password or email address, follow the instructions below regarding Choices and Rights Available to You or you may contact us by email using the address information provided at the bottom of this page.
C. USE AND DISCLOSURE OF INFORMATION
How Your Personal Information is UsedHeyBingo acquires, holds, uses and processes Personal information based on the legal grounds, in order to fulfill contract with you and for the legitimate business purposes outlined herein and according to Article 6(1) of the GDPR. We will use your e-mail address to send a confirmation and, if necessary, might use the other information to contact you for help to process the purchase or service you have selected. If you subscribe to a service or register a product, for example, the information is used to register your rights, if any, to technical support or other benefits that may be made available to registered users. Your Personal information is also used to keep you informed about product upgrades, patches, special offers, features on our Website and other products and services of HeyBingo and selected third parties if you have so opted to receive such communications.
HeyBingo uses the information required for our detection, investigation and prevention of cheating in the products or Website and end user license agreement violations only for the purposes of detection, investigation and prevention of such cheating. If the data can be used to prove that cheating or another fraud or end user license agreement violation has occurred, we will further store the data for the establishment, exercise or defense of legal claims during the applicable statute of limitations.
Securing the Transmission and Storage of InformationHeyBingo operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the information provided by our users. Even your registration account password is encrypted before it is sent to our computers. Any other particularly sensitive information, such as a customer's credit card number collected for a commerce transaction, is also encrypted prior to transmission.
Disclosure of Information to Third PartiesHeyBingo does use the services of third parties, such as e-mail service providers, purchase and order processing merchants, web hosting, data management and storage service providers, marketing, advertising companies for delivery targeted advertisements, business partners providing services, products that you have requested or may be of interest to you that act as independent contractors on behalf of HeyBingo. These parties are contractually prohibited from processing Personal information for any purpose other than for performing legitimate contractual obligations or to comply with applicable legal requirements.
We do provide non-personal information to certain service providers for their use on an aggregated, anonymized basis for the purpose of performing their contractual obligations to us. We prohibit the sale or transfer of Personal information to entities outside of the HeyBingo's affiliates for their use without your approval.
In the event that all or substantially all of HeyBingo's stock and/or assets are transferred or sold to another entity, HeyBingo may transfer Personal information to the acquiring entity. If, as a result of such a business transition, your Personal information will be used in a materially different manner, you will be given choice consistent with our policy regarding notification of changes.
Choices and Rights available to YouYou can always choose whether or not to disclose Personal information and that choice will not prevent you from using the HeyBingo Website. Please note, however, if you should choose to withhold requested information, we may not be able to provide you with some of the services dependent upon the collection of this information.
You can choose at anytime to opt out of receiving emails from HeyBingo or from having your Personal information shared with selected companies. If you want to opt out, you can do so by editing your preferences with respect to email or the sharing of information. If you elect to "opt out" we will not, as applicable, share your Personal information with third parties or send you emails.
You have the right to obtain deletion by HeyBingo of Personal information concerning you by deleting your account on the Website. If you request us to erase your Personal information we will delete all Personal information about you, except for the data that are required for our compliance with the requirements of applicable laws (e.g. tax and accounting requirements) or for our detection, investigation and prevention of cheating in the products, Website and end user license agreement violations. We will retain anonymous information after your account has been closed.
HeyBingo is retaining these rights because in limited cases we feel that we may need the right to contact you as a matter of law or regarding matters that will be important to you. These rights do not allow us to contact you to market a new or existing service if you have asked us not to do so, and issuance of these types of communications are rare.
You may access and correct your Personal information and privacy preferences, opt out of receiving emails, newsletters, the sharing or retention of any Personal information, by writing at firstname.lastname@example.org
To ensure that your request is honored, you must provide HeyBingo with information sufficient for us to accurately identify and access your records. The information we require is your full name, date of birth and the email address you provided to HeyBingo when you requested services or products. HeyBingo reserves the right to contact you to verify that we have accurately identified your record.
Where processing of your Personal information is based on legitimate interests according to Article 6(1)(f) of the GDPR, you can use your right to object at any time. If you object we will no longer process your Personal information unless there are compelling and prevailing legitimate grounds for the processing or the data is necessary for the establishment, exercise or defence of legal claims.
You also have the right to lodge a complaint at a supervisory authority.
Please note that if you provide HeyBingo with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion that they may not), HeyBingo cannot guarantee that your most recent privacy preference will be honored.